News and Information

Action Required for Members Using Internet Explorer

by Alicia Palelej | Aug 29, 2019

Online Banking support for Internet Explorer will end in April 2020

To ensure an uninterrupted Online Banking experience, we strongly recommend upgrading to the latest version of a supported browser now.

Supported browsers include:

Why are you ending support for Internet Explorer (IE)?
Our members' security is our top priority. To protect your information and devices, it is important to use a web browser that provides regular security updates. Microsoft will stop providing security updates for all versions of IE in January 2020, and is encouraging users to migrate to different web browsers.

What happens if I try to log in to Online Banking from Internet Explorer?
If you haven't upgraded your web browser by April 7, 2020, you will receive a message reminding you to do so when attempting to log in. You will not be able to access Online Banking until you log in from a supported web browser.


If you have questions or need assistance, please contact us at 800.222.1391 or fill out our contact form.

Don't forget, you can also download our Mobile Banking app in the App Store or Google Play to access Online Banking from your smartphone or tablet. (Look for The Police Credit Union icon: a seven-pointed yellow star icon with a small white star inside.)

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The Police Credit Union proudly provides banking and loan solutions including checking accounts, credit cards, auto loans and more for police and other law enforcement agencies and their families  in the Bay Area and beyond. Visit us at one of our branches in San Francisco, Pleasanton, San Mateo, San Bruno or Oakland, CA or check if you are eligible for membership and apply online today.

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