News and Information

Important Information for Members Using Android OS 5 and 6

by Alicia Palelej | Oct 08, 2020

For security reasons, our Online Banking provider has decided to end mobile app update support for Android operating systems (OS) 5 and 6. Any versions of the Android Mobile Banking app downloaded after October 22, 2020 will only be compatible with Android OS 7 or above.

Once our mobile app update is released on October 22, members using Android 5.x or 6.x devices will not be able to update or install the new app.

Prior versions of the app (those downloaded before the 10/22/20 update) will still work on Android OS 5 and 6.

If you access our mobile banking app from a device running Android OS 5 or 6 and would like to continue using older versions of the app, we recommend checking your settings in the Google Play Store to make sure auto-updates are turned off ahead of the October 22nd update.

If you have questions or require assistance, please contact us at 800.222.1391.

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The Police Credit Union proudly provides banking and loan solutions including checking accounts, credit cards, auto loans and more for police and other law enforcement agencies and their families  in the Bay Area and beyond. Visit us at one of our branches in San Francisco, Pleasanton, San Mateo, San Bruno or Oakland, CA or check if you are eligible for membership and apply online today.

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