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Accessibility

The Police Credit Union is committed to providing a website that is as accessible as our branches. We have made best efforts to implement the recommendations of the Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C). There is no single definitive test of conformance to Level AA of the WCAG but we have used a variety of methods for assessing our accessibility, not limited to but including physical tests using screenreaders and keyboard only. If you find a part of the site that you feel does not conform to Level AA of the WCAG or are having difficulty getting the information you need, please use one of the methods below to let us know so that we can rectify it.

  • Contact us via email: Risk@thepolicecu.org
  • Contact us in writing: The Police Credit Union, ATTN: Risk Management, P.O. Box 1087, San Bruno, CA 94066
  • Contact us via phone: 800.222.1391

Furthermore The Police Credit Union strives to make every page accessible to users but cannot guarantee that every page conforms to WCAG 2.0 Level AA.

Some pages have partial conformance due to the use of 3rd party vendors. As such The Police Credit Union does not claim full site-wide Conformance, instead a partial conformance, as defined by WCAG Level AA 2.0. The Police Credit Union cannot ensure conformance of crucial third-party plug-ins and widgets.

Our conformance claims only extend to pages within the www.thepolicecu.org domain.

The Police Credit Union chose to use WCAG for conformance because they are determined by the W3C, the consortium that makes the guidelines for the Internet, worldwide.

We are in the process of converting our PDFs and videos to conformant versions. If you find one that does not conform or is not readable, please contact us so we may send you the information in a format that works for you.

The Police Credit Union uses automated testing as a baseline for conformance but understands W3c's position that '(t)here is as yet no tool that can perform a completely automatic assessment on the checkpoints in the guidelines, and fully automatic testing may remain difficult or impossible'.