SYSTEM MAINTENANCE
We will be performing system maintenance beginning at 11:00 p.m. PST on Saturday, December 14, 2019 and ending at 4:00 a.m. on Sunday, December 15, 2019. During the maintenance window, Online Banking, the Contact Center, online loan applications, and MemberLink will be temporarily unavailable. Thank you for your patience.
IRVING BRANCH PARKING LOT CLOSURE (12/13 - 12/16)
Due to repairs, our Irving Branch member parking lot will be closed from 5:30 p.m. on Friday, December 13 until 9:00 a.m. on Monday, December 16. Any cars left in the lot during that time will be towed at the owner's expense.

Our Irving Branch will be open during normal business hours on Saturday, December 14th. During this time, members may park in the employee parking lot located across the street from the branch.
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Blocked, Lost, or Stolen Cards

If your card has been lost, stolen, or used without your permission, representatives are ready to assist you.

In order to keep your account safe, Falcon Fraud Manager may contact you if suspicious activity is detected on your card. If you receive one of these calls, please work with the automated assistant or call the Falcon Fraud Service Center at the appropriate number below.

IMPORTANT: In order to receive phone calls from Falcon Fraud, your primary phone number must be in our system. Click here for instructions on verifying your primary phone number.

Blocked Cards | Falcon Fraud Service Center
Visa® Credit Card 888.918.7313
International +1.410.581.9994
 
MasterCard® Debit Card 888.241.2440
International +1.909.941.1034
Lost or Stolen Cards
Visa® Credit Card 800.449.7728
International +1.410.581.9994
 
MasterCard® Debit Card 415.564.3800
After Hours 888.241.2510
International +1.909.941.1398