An The Police Credit Union Platinum Visa® features EMV chip-enabled security, a generous rewards program, and secure online account access for payments and point redemption.
Earn rewards every time you use the card and redeem them for travel, gift cards and name-brand merchandise. It’s time to get more out of your credit card.
Can I change/customize my PIN?
You can easily change or customize your PIN by calling 888.886.0083 anytime 24/7 and following these instructions:
- Enter your card number.
- Answer the security questions.
- Enter your new custom pin (any combination of 4 numbers).
- Re-enter your new PIN.
- You're done! Your new PIN will work immediately.
What if I forget my PIN?
You may now call 888.886.0083 anytime 24/7 to reset your PIN.
If I'm a secondary cardholder, how do I change my PIN?
After the security questions are answered, you will be prompted to identify which cardholder you are by entering the first letters of your first name using your telephone key pad. The system will confirm which cardholder is calling.
Why is my new PIN not working?
If there have been multiple cards issued for the same cardholder and you have changed your PIN recently, it’s possible you are using the wrong card. Since the chip is unique to the card, the updated PIN only work for the most recently issued card.
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*APR=Annual Percentage Rate. Applications are subject to terms, conditions and credit approval. You must be at least 18 years of age to apply and show ability to pay, or apply with a co-signer if you are under the age of 21. Rates, fees and terms are subject to change at any time, for current rates or other information, call us at 800.222.1391 or visit our website at www.sfpcu.org.