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Checking & Savings Frequently Asked Questions

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  • How do I set up Direct Deposit?

    You can deposit your entire paycheck (less taxes and deductions) into your The Police Credit Union Checking Account, and you also can use this service for Social Security and other benefit pension checks. Funds are available on the morning your check is issued.

    Download and complete the appropriate direct deposit form below, or look for the "We're here to help" section below to contact us. 

  • How do I set up a Payroll Deduction?

    Automatically designate some of your paycheck to deposit into one or more accounts. This is an easy way to accumulate more savings with a disciplined strategy, and you can raise or lower the amount of your deduction at any time.                       

    Sign up for these valuable services through your employer’s payroll department or look for the "We're here to help" section below to contact us. 

  • How do I stop a check payment?

    You can request a stop payment on one or more checks. A stop payment request does not guarantee that the check or checks will be stopped. The item may have already been processed and posted to your account. To create a stop a check payment:

    • In the Navigation menu, click Account Services > Stop Check Payment
    • The Stop Check Payment form appears
    • Complete the fields to make a stop payment request based on known payment information
    • and click "Submit"

    Please Note: Terms, conditions and fees may apply, see your Account Agreement for details.

     

  • How do I stop an ACH payment?

    The Stop ACH Electronic Payment Request is for any of these reasons: 

    • To stop all future payments.
    • To stop a one-time payment only.
    • To stop a series of payments - that have yet to occur or are still to be debited from your account.


    To stop an electronic payment
    :

    • In the Navigation menu, click Account Services > "Stop Electronic Payment."
    • Then select the account on which you would like to stop the payment from the dropdown menu.
    • Choose whether it is a one-time stop or a permanent stop for recurring payments
    • Then fill out the name of the company, the date of the electronic payment and the amount you wish to stop the payment for, and click "Submit."

    The stop payment request must be received by the Credit Union at least three business days prior to the scheduled debit transaction date. Please note that you cannot stop an electronic payment that was used at the point of sale, such as from a retail establishment. This means that if you purchased something with a debit card, you cannot stop payment on the transfer. Please note fees may apply to a stop payment request. 

  • How can I find the routing number?

    The ABA Routing Number is: 321076496

    It can also be found in the footer of this website. 

     

We're Here to Help

The Police Credit Union Member Services Representative  in front of The Police Credit Union  logo
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Call us at 800.222.1391 or find a branch location, by clicking the button below.

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If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

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If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.