Information About Our New System

With our new system upgrade, you're a member, not a number. From now on, all of your information will be under your name, so not only will you not need to use an account number when you call or come in, all your accounts that are tied to your name will be accessible with a single lookup – making for a faster and easier banking experience.

Your current account number remains the same, but now begins with 000. When you reference this number, you can reference it without the zeros.

We have modified how we identify our shares and loan product names by removing the account suffix (loans are no longer identified by an L and shares are no longer identified by an S).

For the most part, your Statements look similar to the way they did before, with some minor cosmetic changes. Your transactions are notated differently, making it easier for you to understand your statement. The important information (i.e. Deposits, Withdrawals) is still be included.

You can access up to 35 months of E-statements in Digital Banking. You can request additional history by contacting us. 

Please note there is a $2 fee for each statement copy.

To learn more about enrolling in E-statements, click here. 

When you call our 800 number you will still have the option to use our automated phone system, but it is no longer  referred to as MemberLink. Please note that the first time you use our new system you will be prompted to enter your member number (without the 000 in front) and the last 6 digits of your Social Security Number as your temporary PIN. You will then be prompted to select a new PIN (4-6 digits).

Please note at this time you are unable to input check numbers to search if they have cleared. We are aware of this issue and are currently working to resolve it as quickly as possible.