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SFPCU and Microsoft Wallet

Microsoft Wallet

Shop and pay using your Windows Phone

Add a digital version of your The Police Credit Union Platinum Visa to your compatible Windows 10 device for a faster, more secure way to pay in stores.

Microsoft wallet app icon

Open your Wallet
Locate the Wallet icon on your Windows phone. Once you've opened the app, tap on the + sign.

Carry a digital version of your SFPCU Platinum Visa!

Add your Platinum Visa
Enter your card details manually, or by using the camera on your phone.

Contactless payment symbol

Pay with your Windows phone
Look for the contactless payment or Microsoft Wallet symbol in stores and pay with the digital version of your Platinum Visa!

Which of my The Police Credit Union cards can I use with Microsoft Wallet?

At the moment, you can add your The Police Credit Union Platinum Visa to Microsoft Wallet.
Look for your The Police Credit Union MasterCard® Debit Card to be added soon!

Frequently Asked Questions

For more information about pairing your The Police Credit Union Platinum Visa with Microsoft Wallet, read our FAQs below.
To learn more about the Microsoft Wallet service, visit the official Microsoft website.

How do I add my card to Microsoft Wallet?

On your compatible Windows 10 phone:

  1. Tap the Wallet icon on your phone.
  2. Tap the plus (+) sign in the upper right to add a new card.
  3. Follow the on-screen instructions. When asked for a card type, select "Credit or debit card."
  4. Enter your card information manually or use the camera on your device to capture your card number.
How do I use Microsoft Wallet?

Pay with your phone

Look for the contactless payment symbol or Microsoft Wallet logo at payment terminals or online checkout.

Unlock your phone and hold it near the payment terminal. When payment is complete you'll see a checkmark and confirmation message on your screen.

 Please note that tap to pay from Microsoft is only available in US markets at this time.

 

Why am I being asked to make a phone call to verify my card for Microsoft Wallet?

For your security, the process of adding your The Police Credit Union card to Microsoft Wallet may require you to make a telephone call to verify your information. A representative will ask some standard security questions before proceeding with activation.

Is my digital card/virtual card protected against fraudulent charges?

Yes. The digital version of your card is protected by the same services covering your plastic card.

Which The Police Credit Union cards are eligible for Microsoft Wallet?

Currently, you can pair your The Police Credit Union Platinum Visa with Microsoft Wallet. Look for your The Police Credit Union MasterCard Debit Card to be added soon!

Can I add my card on multiple devices?

Yes. You can add your card to digital wallets on multiple devices.

What happens to my card if my phone is lost or stolen?

For your security you can monitor your account for suspicious transactions through Online Banking. If you notice any suspicious activity, please contact us.

Before you lose your phone, it helps to have your phone locked with a passcode and the find my phone app enabled, which allows you to remotely lock or erase your phone.

If I delete my The Police Credit Union card from Microsoft Wallet, can I still use my plastic card?

Yes. Deleting the digital version of your card from Microsoft Wallet has no effect on your plastic card.

What should I do if my plastic card is lost or stolen?
If you lose your plastic card, be sure to contact us and report your card as lost or stolen immediately.