| Virtual Branch | |
|---|---|
| Monday - Friday: 10:00 a.m. - 5:00 p.m. PST Saturday: 9:00 a.m. - 12:00 p.m., 12:30 p.m. - 3:00 p.m. PST Closed Sundays and holidays |
Click here to meet with our team or schedule an appointment. |
| General Inquiries | |
|---|---|
| 24/7 Contact Center | Local: 415.564.3800 Toll-free: 800.222.1391 If calling from overseas dial: 00.1.415.564.3800 |
| SMS/Text Inquiries | Text inquiries to: 415.242.6500 Monday - Friday: 9:00 a.m. - 5:00 p.m. PST Saturday: 9:00 a.m. - 2:00 p.m. PST Not available Sundays and holidays. Message and data rates may apply. |
| Administrative Building | The Police Credit Union 1250 Grundy Lane San Bruno, CA 94066 The Police Credit Union P.O. Box 1087 San Bruno, CA 94066 |
| If mailing a deposit, be sure to: | Provide your Member Number and full account number on check Endorse the check with your signature and write for “For Deposit Only” in the endorsement box on the back of the check Please do not mail cash deposits |
| If mailing a loan payoff, be sure to: | Provide your Member Number and full account number on check Add "Auto Loan Payoff" or "Personal Loan Payoff" to the memo line Please do not mail cash deposits |
| Additional deposit methods: | Check deposits can also be made at any branch of The Police Credit Union, Shared Branches nationwide, or by using Mobile Check Deposit in Digital Banking. |
| Visa® Credit Cards | |
|---|---|
| Visa Customer Service | 866.820.4896 |
| Change your Visa PIN | 888.886.0083 |
| Lost or stolen Visa: | 800.449.7728 If calling from overseas dial: 00.1.410.581.9994 After Hours: 800.449.7728 If your credit card has been lost or stolen, you can lock or unlock your card in Digital Banking:
|
| Visa Payment Address: | Visa P.O. Box 60510 City of Industry, CA 91716-0510 |
| Visa Cardholder Disputes: | Visa cardholder disputes may be mailed to the following address: Visa Customer Service P.O. Box 31112 Tampa, Florida 33631-3112 |
| Visa® Debit Cards | |
|---|---|
| Lost or Stolen Debit Card | Local: 415.564.3800 Toll-free: 800.222.1391 After Hours: 888.241.2510 |
| Change your Debit Card PIN | 866.762.0558 |
| Service Inquiries | |
|---|---|
| Mortgage Servicing | 855.501.3026 Hours: Mon-Friday 5:30 am - 9:00 pm Saturday 5:30 am - 2:00 pm |
| Online Bill Pay | 855.216.1760 |
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You are leaving our website and linking to an alternative website not operated by us. The Credit Union does not endorse or guarantee the products, information, or recommendations provided by third-party vendors or third-party linked sites.
The Credit Union is not liable for any failure of products or services advertised on those sites. Each third-party site may have a privacy policy different than the Credit Union; and the linked third-party website may provide less security than the Credit Union's website. If you click "OK", an external website that is owned and operated by a third-party will be opened in a new browser window. If you click "CANCEL" you will be returned to our website.
