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SYSTEM MAINTENANCE (7/20/2024): We will be performing scheduled maintenance from 11:00 p.m. PST on Saturday, July 20, 2024, until 2:00 a.m. PST the following morning. During the maintenance window, Digital Banking, phone transactions, and all online services and applications will be intermittently unavailable. We apologize for the inconvenience.
Virtual Branch
Monday - Friday: 10:00 a.m. - 5:00 p.m. PST
Saturday: 9:00 a.m. - 12:00 p.m., 12:30 p.m. - 3:00 p.m. PST
Closed Sundays and holidays
Click here to meet with our team or schedule an appointment.
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General Inquiries
24/7 Contact Center Local: 415.564.3800
Toll-free: 800.222.1391
If calling from overseas dial: 00.1.415.564.3800
Administrative Building The Police Credit Union
1250 Grundy Lane
San Bruno, CA 94066

The Police Credit Union
P.O. Box 1087
San Bruno, CA 94066
If mailing a deposit, be sure to: Provide your Member Number and full account number on check

Endorse the check with your signature and write for “For Deposit Only” in the endorsement box on the back of the check

Please do not mail cash deposits
Additional deposit methods: Check deposits can also be made at any branch of The Police Credit Union, Shared Branches nationwide, or by using Mobile Check Deposit in Digital Banking.
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Visa® Credit Cards
Visa Customer Service 866.820.4896
Change your Visa PIN 888.886.0083
Lost or stolen Visa: 800.449.7728
If calling from overseas dial: 00.1.410.581.9994
After Hours: 800.449.7728

If your credit card has been lost or stolen, you can lock or unlock your card in Digital Banking:
  1. Log into Digital Banking
  2. Click or tap on the link for your Platinum Visa credit card
  3. Locate the card you would like to lock, and click on the green "Lock Card" icon
Falcon Fraud Service Center
Use this number if you have been contacted by the Automated Assistant or your card has been blocked.
888.918.7313 If calling from overseas dial: 00.1.909.941.1034
Visa Payment Address: Visa
P.O. Box 60510
City of Industry, CA 91716-0510
Visa Cardholder Disputes: Visa cardholder disputes may be mailed to the following address:
Visa Customer Service
P.O. Box 31112
Tampa, Florida 33631-3112
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Visa® Debit Cards
Lost or Stolen Debit Card Local: 415.564.3800
Toll-free: 800.222.1391 After Hours: 888.241.2510
Change your Debit Card PIN 866.762.0558
Falcon Fraud Service Center
Use this number if you have been contacted by the Automated Assistant or your card has been blocked.
888.241.2440
If calling from overseas dial: 00.1.909.941.1034
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Service Inquiries
Mortgage Servicing 855.501.3026 Hours: Mon-Friday 5:30 am - 9:00 pm Saturday 5:30 am - 2:00 pm
Online Bill Pay 855.216.1760
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External Link Alert


You are leaving our website and linking to an alternative website not operated by us. The Credit Union does not endorse or guarantee the products, information, or recommendations provided by third-party vendors or third-party linked sites.

The Credit Union is not liable for any failure of products or services advertised on those sites. Each third-party site may have a privacy policy different than the Credit Union; and the linked third-party website may provide less security than the Credit Union's website. If you click "OK", an external website that is owned and operated by a third-party will be opened in a new browser window. If you click "CANCEL" you will be returned to our website.

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Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.

Save time by logging in to Digital Banking


Already a member?

If you're a current member, log in to Digital Banking and click on Apply for an Account. Your personal information will automatically be filled in for you.

Not a member yet?

If you're new to The Police Credit Union, or prefer to start with a blank application, click the button below.