All your banking needs in one place
Below are some of the features available to you through Digital and Mobile Banking. Detailed FAQs on most of our digital services can be found in our Digital Banking Help - FAQs. If you need further assistance, look for the "We're here to help" section below to contact us.
Pay bills, transfer money and deposit checks
Whether you're paying a bill, sending money to family, or depositing a check, you can do it all securely and on your schedule.
Manage your checks
Order new checks or place a stop payment.
Already Enrolled in Mobile or Digital Banking and have a question?
E-statements
Who needs more paper files and clutter in their lives? Streamline your finances by signing up to receive The Police Credit Union’s E-statements. You’ll save time and eliminate paper waste when your statements are delivered electronically. We’ll notify you when your E-statement is ready and then you can view or download it.
Features & Benefits
- Receive your statements quicker
- Access your statements easily from Digital Banking
- View your statements in a secure environment
- Access your statements from anywhere at any time
For more information and how to enroll visit our Digital Banking Help - FAQs
View your FICO® Score in Digital Banking
The Police Credit Union offers FICO® Score information for free to eligible members enrolled in Digital Banking! After opting in to receive your score, you'll have access to this valuable credit information online, along with:
- Key factors that affected your FICO® Score
- Educational resources related to your FICO® Score
You can navigate to "View My FICO® Score" one of the following ways:
- Desktop: Navigate to Account Services > View My FICO® Score
- Mobile app: Tap on More > View My FICO® Score
For more information and how to opt in visit our Digital Banking Help - FAQs
MoneyTrac
Gain control over your finances with our secure money management tool that connects all your accounts in one secure place.
Features & Benefits
- Understand spending habits with categorized purchases
- Eliminate debt with a personalized plan
- Track and set financial goals
- Plan for the future with detailed reports to empower you to make informed decisions
For more information and how to enroll visit our Digital Banking Help - FAQs
Card Management
Conveniently manage your Debit and Credit Cards through Digital Banking or our mobile app.
With Card Management you can:
- View your card details
- Block specific types of transitions, set spending limits and customize alerts
- Set travel notices
- Activate your card
- Report a lost/stolen card
For more detail, visit our Digital Banking Help - FAQs
Mobile Deposit
Deposit checks anytime, anywhere, using your smartphone or tablet.
Get started:
- In the mobile banking app, tap the Check Deposit icon at the bottom of the screen.
- Select the account where you would like to deposit your check.
- Enter the amount of the check you're going to deposit.
- Make sure your check is endorsed with your signature and "For Mobile Deposit Only."
- Tap the camera icon to take a photo of the front and back of your check.
- Tap Deposit.
For more information visit Digital Banking Help - FAQs
Mobile Banking Frequently Asked Questions
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Is Mobile Banking secure?
Mobile Banking provides the same security protections as your Digital Banking account:
- You will be asked for your username, password, and an access code when you log in to our mobile app.
- For your security, you will be logged out of the Mobile Banking app after 10 minutes of inactivity.
- You are able to customize your security alerts to inform you by phone, email, or text whenever suspicious activity happens on your account.
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How do I login?
The Mobile Banking app should work on any mobile device that has access to the internet. Once you have installed our Mobile Banking app on your mobile device, just tap on the icon and log in as you normally would.
You can log in to Mobile Banking the same way you would at your computer by entering your member number/Login ID and your password (plus your Secure Access Code if you're logging in from your phone for the first time). -
What can I do in Mobile Banking?
For your convenience, all of the features available in Online Banking are also available in the app
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What does the app look like?
Our current app looks like the image below.
Mobile App Deletion Requests
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How do I delete my mobile banking app accounts?
To request the deletion of your online banking/mobile app accounts, please contact a representative at 800.222.1391. You will be notified once your request has been completed.
We're Here to Help
Other ways to connect with us
Call us at 800.222.1391 or find a branch location, by clicking the button below.
Our LocationsMeet with us virtually
Schedule an appointment or meet a member of our Virtual Branch team from your computer, laptop, or mobile device
Visit our Virtual BranchVirtual Branch Hours
Monday - Friday: 10:00 a.m. - 5:00 p.m. PST
Saturday: 9:00 a.m. - 12:00 p.m., 12:30 p.m. - 3:00 p.m. PST
FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.
The Police Credit Union and Fair Isaac are not credit repair organizations as defined under federal or state law, including the Credit Repair Organizations Act. The Police Credit Union and Fair Isaac do not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history, or credit rating.
External Link Alert
You are leaving our website and linking to an alternative website not operated by us. The Credit Union does not endorse or guarantee the products, information, or recommendations provided by third-party vendors or third-party linked sites.
The Credit Union is not liable for any failure of products or services advertised on those sites. Each third-party site may have a privacy policy different than the Credit Union; and the linked third-party website may provide less security than the Credit Union's website. If you click "OK", an external website that is owned and operated by a third-party will be opened in a new browser window. If you click "CANCEL" you will be returned to our website.
